Frequently Asked Questions

Is the Nestwell protector truly 100% waterproof?

Yes. Our advanced TPU membrane provides a complete liquid barrier against spills, sweat, bedwetting, and accidents. No liquid passes through to your mattress.

Will it make a crinkling or plastic noise when I move?

Not at all. The Nestwell protector is engineered with a no-crinkle fabric that is completely silent. You won't hear or feel it beneath your sheets.

Will it make me sleep hot?

No. Our breathable membrane allows airflow while blocking moisture, so you stay cool and comfortable throughout the night.

What bed sizes are available?

We offer the following standard South African sizes: Single, Three Quarter, Double, Queen, King, and Super King.

Does it fit deep mattresses?

Yes. The elastic deep-pocket skirt stretches up to 40cm, fitting both standard and extra-deep pillow-top mattresses securely.

How do I wash it?

Machine wash cold (30°C), tumble dry on low heat. Do not iron or bleach. The waterproof membrane remains fully intact after hundreds of washes.

Is it hypoallergenic?

Yes. The Nestwell protector creates a barrier against dust mites, allergens, and bacteria, making it ideal for allergy sufferers and children.

How long does delivery take?

We offer fast local delivery across South Africa. Standard delivery typically takes 3–5 business days. Express options are available at checkout.

What is your returns policy?

We offer a 30-day return policy on all unused items in original packaging. Please visit our Returns page or contact us for assistance.

How do I contact Nestwell?

You can reach us via our Contact page. We aim to respond within 24 hours on business days.